|
Tenant Screening
Download Audio Recording of this Tenant Screening report.
in MP3 format (7.5 MB)
The Critical Ingredients of Tenant Screening
Attracting the best possible prospective tenant is the first step to selecting the best possible tenant. Well,
the type of prospective tenant you attract is largely contingent on a number of factors. These factors basically
include the rate of rents, neighborhood, unit mix and your marketing methods.
As far as I know, to attract a prospective tenant, one should note first that the relationship between a landlord
and a tenant must be cooperative, and not adversarial. Much like a shopkeeper and his customer, a landlord and his
tenant want to establish a long term mutually beneficial relationship. It must then be based on respect for every
person's privacy, property as well as the right to profit.
However, one should know that besides a professional image, nothing should be more important than your intuition or
gut reaction about a prospective tenant. Unfortunately, relying mainly on your perceptions or worse yet a manager's
first impression is no way to run a business. It is even more no way to determine who will be a responsible tenant.
Oftentimes, the tenant may appear to be more financially capable and more substantial than he truly is. With this
fact, perhaps the best tip that I can give you is to always check your prospective tenant out no matter what your
gut reaction is about.
Application: The Backbone of Tenant Screening
As often said, the application is the backbone of tenant screening. It is particularly designed to force a
prospective tenant into providing the most vital information accurately. It asks the applicant the most important
questions, but much to it, an application has been created to eliminate any possibility of errors or omissions. This
even minimizes confusion.
Having said all these, a proper application form must then be used. Perhaps the secret to reading a prospective
tenant application is to determine inconsistencies.
Essential Factors for a Successful Tenant Screening
There are several factors that are mandatory for a successful tenant screening. These include the name, social
security numbers, birth information, driver's license, address, banks and savings accounts, etc. Since, they are
crucial to the success of a tenant screening, then there's no reason for us not to consider them. Let's take a look
at each of them.
Name
Name is the most obvious criteria for tenant screening. However, this is often left partially incomplete. Well,
one specific rule to note when considering a background check, like tenant screening, is to provide a full,
complete and current name. This is mandatory for every resident. And, since the main presumption is you may
have to ultimately sue for possession and back rent, it must be clear who the responsible parties are. So, when
reviewing the name block on the application, make sure that it is properly spelled and a middle name is included.
Also, make sure that the nicknames or aliases are also included. If for instance, a female tenant is the applicant,
it is necessary to obtain her maiden name as well as any former married names. Obviously, this will help you to obtain
the proper screening report on the right person.
Besides the tenant's name, the name and complete identification of the children and other occupants also play a
very important role. As you may know, children may move in as minors, but time will come that they may be evicted
as adults. In addition to this, complete names of children may be a big help for you later, especially when you are
trying to find out delinquent tenants for collection purposes.
Be sure the name of the primary tenant is clear as to generation and gender. Note that confusion, whether it is
intentional or not, is one of the most significant factors when evaluating a prospective tenant. Thus, if certain
confusion appears, particularly over generation, it should be clarified between junior or senior or a II or III
generation. As to gender, it is not always clear if the delinquent tenant is male or female. This can also be of
great help for a private investigator researching a debtor's assets.
Here are other possibilities that may create confusion:
- Use of a nickname in the name block.
- Inconsistency of the surname. For example, if a child from a previous marriage is included as a tenant, his
or her surname may not be consistent with wither of the adult applicants. Clarifying the origin of the child's
surname may help you locate a delinquent tenant at a later date.
- There are some instances when an unmarried couple uses the same surname on an application to appear married.
If you know a couple doing this, see if the surname is consistent with the accompanying documentation.
Moreover, if you are dealing with a commercial property, be sure that all of the various business names, fictitious
business names, DBA's, and corporate names are included along with the responsible individuals. Note that all of the
business names used by the individuals can be verified through public records or perhaps through an information provider.
Social Security Number
Other than the tenant's name, the social security number has long been deemed as the most important piece of
information required for tenant screening. So if possible, try to confirm the social security number by checking
and cross-checking as many ways as possible. If the SSN is available, ask for the SSN of your prospective tenant and
compare it to the number provided on the application. Be careful though to check for transposition of numbers, as well
as for inconsistencies with the name.
One particular hint here is to look for an application form that breaks down the social security number into three
groups. Experts often say that this will likely minimize the possibility for errors, omission, as well as
transpositions of the social security number.
Ask for the prospective tenant to give you a copy of his or her pay stub or his or her most recent W-2 Form. Then,
compare the consistency of the social security number with the one indicated on the application.
Once you are satisfied with the evidence, showing that the number provided may be legitimate, it's now time to
examine it even further. While a number of people may not be able to give you with a copy of their social security
card, always note that a counterfeit social security card can now be bought for as little as $40.
The next step to take is to understand how to read a social security number. In the first place, a social security
number is always broken into three sets of numbers. Except of a few numbers issued to the military during the mid
1970s, all the social security numbers contain the digits. Those that were issued with ten numbers all start with
zero. The first three digits mainly indicate where the card originated from. So, if for example, a number originates
from Montana and the prospective tenant shows previous addresses from New York and Florida, then claims to be born
in Texas, and is now applying to rent your apartment in California, then there may be a problem. If this kind of
situation occurs, you must be smart and play detective. You can ask the prospective tenant what particular state
they received their social security card.
Furthermore, if you have a prospective tenant who provides you a social security number with the area number not
corresponding with any of the fifty states, assume that this is a fraudulent social security number. So send that
tenant on his way.
Birth Information
- Date of Birth – Although a fairly simple request, the tenant's birth date is often incomplete and inconsistent
with other information. It is then necessary you obtain a complete date of birth – of course with the month, day
and year. This is very important as very often this is the only thing to differentiate people with similar or
common names. Another thing is that, be sure that given date is consistent with all other information. If possible,
compare it to a driver's license and any other information available.
- Place of Birth – This is but another important thing to consider when conducting tenant screening. The city
and state or county of origin is very critical for verification as well as additional cross checking, or for other
evidence. One should always remember that every piece of information must be consistent with every other. The
tenant's birth place may reflect an inconsistency with the origin of the social security number or list of
previous residences. And, an accurate and complete birth place will help you locate relatives in case the need arises
to locate the tenant for collection purposes.
- Mother's Maiden Name – Along with the date and place of birth, the mother's maiden name can also be useful
in determining the tenant's consistency and honesty. It is often said that knowing a mother's maiden name can be
the most important piece of the puzzle when searching for assets. Of course, it helps you to confirm the
applicant's background, but more to it, a mother's maiden name may be the difference in finding out assets and
detecting fraud.
Driver's License
Note: Bona fide picture identification is a crucial part of an application package. Well, typically, a driver's
license is the easiest to obtain. Outside from the apparent advantage of a photographic comparison with the
prospective tenant, a driver's license is a wealth of additional information to help with cross checking for
accuracy. It is even more useful for locating the tenant in the future.
Here's what you can do:
- Cross check the complete name on the license with the name on the application and other information provided.
Just find out is the name is the same, if it is spelled the same, or is the middle name or initial the same.
- Cross check the address and date of birth with the application and other identification. This is to insure
consistency. Along with this, be sure that the physical description approximates the photograph and describes the
prospective tenant in front of you.
- Note that the driver's license number is the most necessary piece of information on the license. So, if a
photocopy machine is not available, be sure that the number is included on the application. Note that the
driver's license number may also be an excellent tool to help you locate a bank account in case there's a need to
locate assets for collection purposes.
Address History
On the most basic, the importance of an address history cannot be over stated. When it comes to fraud detection,
confirming an address history at the period of tenant screening may be the one fact that cannot be recreated from
the person whose identity may have been stolen.
If for instance you suspect that the address history of your prospective tenant is inconsistent with the other
documentation provided by the applicant, then simply ask for copies of the tenant's old checks, tax returns and
other evidences that could confirm the given addresses. In addition, the screening report should provide an address
history which is consistent with that indicated on the application.
Now, if the address history provided is accurate, then such information may be very helpful to an investigator
searching to locate an evicted tenant.
Bank and Savings Account
Experts often say that a prospective tenant who does not have a checking account is red flag, something that needs
immediate action. He is probably a very high risk tenant. There is a possibility that they could not obtain an
account due to improper identification, illegal alien status or other account was closed by the bank for bouncing
too many checks. So, landlords must beware.
Assuming your prospective tenant has a bank account, try to check it out. What you can do is call the bank to
confirm the funds and then ask for an account rating. Most banks will actually indicate when the account was opened,
the range of their average balance, and then cross check if the check they have given you is good. Never let them
move in until you have obtained this information.
One thing to note here is that the existence of a bank account is an indication of stability and responsibility.
It is also an indication of where to proceed to levy money in case the tenant gets evicted for defaulting on the
rent. So if possible, confirm the bank account information every month when the rent is paid. This will ensure that
your records are always kept current and will even flag a possible adjustment in responsible parties.
Tenant's Employment
When we say employment, we are somehow referring to the source of income. Accordingly, the source of income
insures your security in renting to a prospective tenant. So, the first step that you can take is to be sure that
the complete company name, address and phone number is given. Also, the supervisor's name, pay rate, and the
length of term of employment are all important pieces of information that must be checked and confirmed. And,
if your tenant works for a smaller company, it is equally important to confirm his employment.
If your tenant claims to be self-employed or an independent contractor, simply ask him to present some proofs.
Ask for a license or a business card, and check with the governing agency or private information provider to find
out if the license is active and in good standing.
Criminal Background
Knowing the rising crime in urban areas, the property owners must then be concerned with introducing a dangerous
or undesirable tenant into their building. As a property owner, you must protect your prospective tenants as well
as your investments.
There are also some criminal records that you can access for tenant screening. Nearly all of them are public and
perhaps the easiest way to access them is through your tenant screening provider. Your provider may access
information from different depositories throughout the country.
However, before ordering a criminal background check on a prospective tenant, it is somehow important that you
have sufficiently checked the application. Once you are satisfied with the information given, you can request the
criminal background check from a certain county or state.
References
Finally, obtaining references on a tenant application is vital for a number of reasons. At first glace, references
may seem worthless, unless they are checked out. As far as I know, the most important reference is the current or
previous landlord. So if your prospective tenant is moving across town or country, they must have lived somewhere
else. Call the former landlord and ask about the types of tenant they were, including their payment habits, and if
they did the rules and respect the property.
Other useful references could be the tenant's friends and relatives. They are equally important in the event of an
emergency or need to locate the tenant after they have moved out. These references are also the key to any
collector performing skip tracing on a tenant that left owing you money.
So those basically are the most important ingredients of a successful tenant screening. The most important thing to
consider in general is to make sure if all the given information are accurate, consistent and reliable. As a
landlord, you must then be very smart and learn to play detective.
|